Goodwill of Delaware and Delaware County
I Shop
I Jobs
I Give
Join our email list
News & Events

Goodwill of Delaware & Delaware County Graduates First Communications Technology Class


Wilmington, DE – June 16, 2008 – Goodwill of Delaware and Delaware County celebrated the graduation of its inaugural Communications Technology Training class on June 12th. The graduates, Taesean Weathers, Jaquell Sudler and Kevin Fitzgerald, all students at Chester YouthBuild in Chester, PA, were presented with national certifications in copper wiring, fiber-optics and smart home electronic installation.

Goodwill of Delaware and Delaware County - the first Goodwill to offer this portable, low-voltage, technology-based training, launched the new Communications Technology Training Program earlier this year thanks, in part, to a grant from the Welfare Foundation, Inc.

The mission of Goodwill is to improve the quality of life for people with barriers to employment through vocational services and job opportunities. Chester YouthBuild offers economically and socially vulnerable young adults the opportunity to become self-sufficient, responsible, contributing members of the community by providing the opportunity to develop academic, trade, leadership and employment search skills. As such, Goodwill’s new Communications Training program was a perfect fit.

“This was a terrific opportunity for Goodwill and Chester YouthBuild to join forces for a common cause,” said course instructor and Senior Goodwill Career Development Specialist Rich Peyton. “Since the program is portable, we were able to actually bring everything we needed – manuals, instruction materials, etc to them. The students really worked hard – and now they can continue on their way with nationally-recognized certifications in-hand.”

The Goodwill Communications Technology Training Program employs a unique, hands-on approach to training through the use of a project-based learning environment. Students learn industry-demanded skills in the areas of Copper Cabling, Fiber Optic Cabling and Home Entertainment through the use of telecommunication manuals and simulated work stations. Training labs are portable and classes can be taught in a variety of environments.

The first of the five program modules, and a prerequisite to skills training, the Introduction to Communications module give students a wealth of knowledge from a historical perspective on how communications technology has evolved to the latest wireless devices used today.

The Copper Cabling module offers students the skills necessary to meet the industry demands of an entry-level Network Cabling Specialist. Students are able to demonstrate the abilities to test and troubleshoot copper-based cabling systems and to identify cabling types and their uses.

The Fiber Optic Cabling module familiarizes students with the basics of light, light transmission and light reception using ultra-pure glass fibers. Students gain knowledge in the areas of cable termination, testing and troubleshooting – as well as in fiber optic safety, fiber optic cable pulling and the calculation of fiber optic loss budgets. Additional areas of training include customer service, communication skills, time management and career progression pathways.

The Introduction to Home Entertainment Residential Audio/Video Systems module provides students with the knowledge and skills necessary to become certified entry-level installers in the “smart” home industry. Students learn to connect and operate Home Entertainment Audio/Video systems, while learning the principles of AC/DC electricity and analog/digital concepts. Upon completion of this module, students are ready for entry-level employment in the home entertainment Audio/Video industry - including Home Theater installation and set up.

Following skills training, students complete a final module, Connecting to Business, focusing on job searching and job retention in the telecommunications industry.

In total, at the completion of the Communications Technology Training Program, students have gained knowledge of how communications technology has evolved and learned the basics and history of data, voice and video - as well as the basics of troubleshooting these systems. In addition, students receive certifications that meet the nationally-recognized industry standard in Copper Cabling, Fiber Optic Cabling and Home Entertainment Residential Audio/Video Systems and identify the holder as someone who has mastered the skills necessary to be a technician in the areas of Copper, Fiber Optic, and Home Entertainment.

“We are excited by the opportunity to offer such high-caliber technical training to clients throughout Delaware and Delaware County,” said Colleen Morrone, Goodwill Chief Mission Officer. “This really expands our capabilities and allows us to serve the needs of even more people by providing quality technical training to consumers; and qualified, skilled job candidates to local businesses.”

The low-voltage electric background taught in Communications Technology programs are highly sought-after by telephone system wiring, computer/data wiring, satellite communications and cable TV companies – as well as contractors who work with those technologies and electricians interested in expanding their businesses opportunities. The U.S. Department of Labor has identified electricians as an in-demand occupation with higher than average growth rates through 2012.

For over 87 years, Goodwill of Delaware and Delaware County has been providing job training and placement services for people throughout Delaware and Delaware County. In 2007 alone, Goodwill provided over 4,600 services to individuals with barriers to employment. For more information, call 1-866-317-2299 or visit online at

Tina Daniels

Home | Find a Location | About Us | Hire Goodwill | Services | News & Events | Donate | Give | Shop | Jobs | Site Map | Privacy & Terms & Return Policy
© 2013 Goodwill of Delaware and Delaware County, Inc. All Rights Reserved.