ANNUAL REPORTS
2025 IMPACT REPORT
Opportunity doesn’t happen by chance. It moves forward when people invest in one another, when communities work together and when everyone has the chance to contribute their talents. In 2025, donors, shoppers, employees, employers, strategic partners, volunteers and supporters helped Goodwill of Delaware & Delaware County create more pathways to employment, expand access to career navigation and skills development, advance innovative sustainability initiatives and strengthen communities across our region through the Power of Work!
Our 2025 Impact Report, Opportunity in Motion, highlights the collective effort behind that progress. From the growth of Goodwill Connect and the opening of the Goodwill Opportunity Hub to the expansion of retail and donation services in Delaware County and new partnerships that advance workforce development and sustainability, this report reflects what is possible when people, resources and communities move together. We invite you to explore the stories, milestones and impact made possible by your support.
2023 IMPACT REPORT
The 2023 Goodwill Impact Report reflects a transformative year in our commitment to empowering people and fostering community growth! Our focus was on advancing our workforce development programs and sustainability initiatives, achieving significant milestones. Our progress was fueled by the unwavering support of our community, including donors, shoppers, program participants, team members, and volunteers. We extend our heartfelt gratitude to everyone who contributed to our mission, helping us create lasting positive change and drive forward our vision for a better future.
2022 IMPACT REPORT
Our 2022 Goodwill Impact Report showcases a year of remarkable progress in our mission to support and uplift our community. With a central theme of “Building Brighter Futures, Stronger Communities, and a More Sustainable Planet,” 2022 marked a significant leap forward in our dedication to effecting positive change. These accomplishments were made possible through the generous support of our dedicated community of donors, clients, program participants, shoppers, team members and volunteers!
2021 IMPACT REPORT
After the many challenges we faced in 2020, Goodwill of Delaware and Delaware County moved into 2021 with gratitude to our community for the ways we came together in support of our mission during a time of frequent change, ambiguity and disruption. At the same time, 2021 ushered in an historic milestone for our organization – our 100 year anniversary.
2020 IMPACT REPORT
None of us ever know how or when we’ll be called upon to assist our neighbors in need. Like almost every other organization – nonprofit or otherwise – fallout from the COVID-19 pandemic disrupted the operations of Goodwill of Delaware & Delaware County, and in ways no one could have predicted. As ramifications of the pandemic unfolded and government agencies strained under intense pressure to deliver essential services, Goodwill – the place you know for donating and shopping – continued working for the greater good.
2019 IMPACT REPORT
With the help of our donors, so generously giving their gently used clothing and household items, and our shoppers – savvy bargain hunters, thrifters, crafters and trend-setters – in 2019 Goodwill of Delaware and Delaware County diverted more than 4,802 tons of materials from our landfills while at the same time creating training and job opportunities for nearly 1,100 people throughout Delaware and Delaware County, PA.
NEVER MISS A CHANCE TO MAKE A DIFFERENCE
Stay up to-date on our mission services, in-store specials, one-of-a-find treasures on ShopGoodwill, volunteer opportunities and more!